In February 2008, I was brought in to advise the Chartered Institute of Environmental Health (CIEH) on a new project. At this point, the concept was nothing more than a seedling; CIEH were thinking of transforming the ground floor of their central London office into hireable venue space.
From this germ of an idea, the 15Hatfields brand, identity and ethos has flourished into what it is today. Creating the venue of my dreams has been fantastic, from the brand, business model, right down to my wonderful, hand-picked team! 15Hatfields has been one of the best challenges of my life, with the added value of raising awareness for sustainability.
Truly rewarding!
We are an independent, fluid and versatile venue. The team and I focus on the important aspects of venue management, making sure sustainability is built into every decision we make. Having the flexibility to explore and be creative when sourcing new materials, food and supplies has enabled us to raise the bar when it comes to sustainable business planning and the challenges involved have been so rewarding.
We constantly review and find new solutions to sustainable issues which, on paper, seem impossible. My team is amazing and constantly deliver the highest level of customer service with a real 'can do' attitude. On top of that, our long-term relationships with clients, suppliers and stakeholders make my job at 15Hatfields delightful!
I started as a part-time employee in early 2012. After six months, I was made full-time before becoming Client Services Manager and eventually Deputy General Manager. I've gradually adopted the role of 'sustainable sourcer' due to my unmatched ability to find the best sustainable alternative for products and services used within the venue. While learning about the management side of the business, I've had many training opportunities over the years including my Carbon Literacy qualification with Positive Planet.
The people! The 15Hatfields crew are a close-knit bunch and, no matter how busy we are, we always find the time to have a giggle. Whether in the office or on the floor, every day the venue is a hive of activity and spirits are high. We have strong working relationships with our clients, many of whom have been using the venue for years. It's always great to see a familiar face, as well as meeting new ones.
I started working at 15Hatfields in 2018. My knowledge of the events industry has vastly improved since joining 15Hatfields, as well as my awareness of how truly important it is to be the driving force in making sustainable and environmental changes within the industry, as well as our everyday lives.
The sustainable principles that we embody and the actions that we take when it comes to being the most environmentally friendly venue in London are things that I really feel strongly about. The team we have at 15Hatfields are also a huge delight to work with.
I started working for CIEH in 2005, a few years before 15Hatfields opened. When it first opened, Warren asked me to extend my role from Reception to Administration Assistant for 15Hatfields too. I've been part of the team ever since and have taken on more responsibility over the years.
I love working here! We're encouraged to push ourselves and grow alongside 15Hatfields. Like Warren, I've been here since the very beginning, so it feels like we are more than a team, we’re great friends and like a small family!
I started at 15Hatfields in 2023. Since then, I've had numerous opportunities to develop my skills, gain a deeper understanding of sustainability, and learn how to make greener choices. This experience has not only impacted my professional life but also influenced my personal decisions.
Working at 15Hatfields has allowed me to deepen my knowledge of sustainability and integrate those principles into my personal life. It has helped me build valuable skills within the team and meet fascinating clients who make each workday enjoyable.
I joined the team in 2022 as Facilities and Venue Assistant. It was a great time to start as 15Hatfields had recently opened a whole new floor of event and exhibition spaces. Getting involved in the delivery of a range of events, I took to the role quickly, enjoying the day-to-day variety. I was promoted in January 2024 to Venue Supervisor.
There's so much more to sustainability than just protecting the natural world. It makes a difference working in a diverse team where there’s space to grow and everyone’s experience is valued. We’re a community here and this brings energy to our work and a warm atmosphere for everyone visiting the venue.
I started working here at the beginning of 2024 and I've learned so much. Sitting at the reception desk has given me a front‑row seat to watch the events team in action. It's amazing to see how they cater to so many different needs, and it's greatly expanded my knowledge of the events industry.
I love working at 15Hatfields because it's all about sustainability, which is super important to me. The team here is awesome, everyone’s supportive and we work well together. There are lots of opportunities to learn new things. Plus, we host a wide variety of events, so the job never gets boring. Every day is different, and that makes it fun and rewarding to be here.